Privacy Policy

At eSecureDSC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our Digital Signature Certificate (DSC), USB Token, and related services.

Information We Collect

We may collect personal information such as your name, email address, mobile number, company details, billing information, and any documents required for processing Digital Signature Certificates. We also collect technical information such as your IP address, browser type, device information, pages visited, and website usage data through cookies and analytics tools.

How We Use Your Information

The information we collect is used to process your orders, issue Digital Signature Certificates, provide customer support, improve our website and services, send important updates, process payments, prevent fraud, and comply with applicable legal and regulatory requirements.

Data Storage and Security

Our website is hosted on the Wix.com platform, which provides secure hosting and data storage. Your information is stored on protected servers using industry-standard security measures. While we take reasonable precautions to protect your data, no online system can guarantee absolute security.

Payment Information

Online payments are processed through secure payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not store your complete debit or credit card information on our servers.

Information Sharing

We do not sell or rent your personal information. We may share your information only with licensed Certifying Authorities, payment processors, courier partners, technical service providers, or government authorities when required to deliver our services or comply with legal obligations.

Cookies and Analytics

We use cookies and analytics tools, including Google Analytics, to understand how visitors use our website, improve user experience, and measure website performance. You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Communication

We may contact you by email, phone, SMS, or WhatsApp regarding your orders, account, technical support, renewal reminders, service updates, or promotional offers. You may opt out of marketing communications at any time.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be published on this page and become effective immediately upon posting.

If you have any questions about this Privacy Policy or would like to access, update, or delete your personal information, please contact us at esecuredsc@gmail.com